Privacy Policy
Last updated: 4 July 2026
Elixir Consultancy Services Ltd (trading as "ElixirCS", "we", "us") is an independent app studio based in the United Kingdom. This policy explains what information we collect when you use our website or apps, how we use it, and the choices and rights you have.
The short version: we collect as little as possible, we never sell your data, and this website sets no cookies.
Information we collect
Our website has no accounts, forms, or sign-ups. The only personal information we receive through it is what you choose to send us — for example, your name, email address, and the contents of your message when you email us at support@elixircs.com.
Our apps are designed to keep your information on your device wherever possible. Where an app collects any data, this is described on its App Store or Google Play listing before you install it.
Technical information
Like most websites, our hosting provider (Google Firebase Hosting) may record basic technical details when you visit — such as your IP address, browser type, and pages requested — in server logs used for security and to keep the service running. We do not use analytics or advertising trackers, and this site does not set cookies.
How we use your information
- To reply to your messages and provide support.
- To fix problems and improve our apps.
- To meet legal obligations that apply to us.
We do not send marketing emails unless you have asked us to, and you can opt out at any time.
Our legal bases
Under UK data protection law (UK GDPR), we rely on:
- Legitimate interests — responding to your messages, keeping our services secure, and improving our apps.
- Consent — where you have expressly given it.
- Legal obligation — where we are required to keep or share information by law.
Sharing your information
We do not sell, rent, or trade your personal information. We share it only with service providers who help us run our website and apps (such as our hosting provider), or where the law requires us to.
How we protect your information
We take reasonable technical and organisational steps to protect the information we hold — including serving this website over an encrypted connection and limiting who can access support emails.
How long we keep it
We keep personal information only for as long as we need it for the purposes above — typically, support emails are kept while your query is open and for a reasonable period afterwards — and then delete it.
Your rights
Under UK GDPR you have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or delete it.
- Object to or restrict how we use it.
- Receive it in a portable format.
To exercise any of these rights, email us atsupport@elixircs.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) atico.org.uk.
Children
Our website and apps are not directed at children under 13, and we do not knowingly collect personal information from them.
Other websites
Our website and apps may link to sites we do not run, including the App Store and Google Play. We are not responsible for their content or privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.
Contact us
Questions about this policy or your data? Email us atsupport@elixircs.com.